Privacy Policy
This privacy policy explains how Isı Metal Sanayi A.Ş. ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our online platform, our site, or engage with this service.
Information We Collect
We collect information to provide and improve our services. The types of information we collect may include:
- Information you provide directly to us: This might include your contact details (such as your name, organisation name, address, and other information you provide when you communicate with us).
- Information collected automatically: When you visit our site, we may collect information automatically from your device, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit. This helps us understand how users interact with our site.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our online platform and services related to our business activities, including manufacturing, design, distribution, and export.
- To respond to your inquiries, comments, or requests.
- To communicate with you regarding our services or updates.
- To understand and analyze how you use our site and services, helping us improve functionality and content.
- To detect and prevent fraud, security breaches, and other malicious activity.
- To comply with legal obligations and enforce our terms.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- With service providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, or customer support. These parties are obligated to protect your information.
- For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- In the context of a business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We take reasonable measures to protect the information collected from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal information under certain conditions.
- The right to request restriction of processing your personal information.
- The right to object to the processing of your personal information.
- The right to data portability, allowing you to receive your data in a structured, commonly used format.
To exercise these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Children's Privacy
Our online platform and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Isı Metal Sanayi A.Ş.
45 Sanayi Caddesi
Organize Sanayi Bölgesi
Gaziantep, Southeastern Anatolia
27060
Turkey